1. Introduction

Worle Community Association (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect and process the following personal data:

  • Personal details (e.g., name, address, phone number, email)
  • Payment details (for hall bookings, memberships, and donations)
  • CCTV footage (for security purposes)
  • Correspondence (emails, messages, or feedback you provide)
  • Special category data (only when necessary and with your explicit consent)
3. How We Use Your Data

We use your personal data for the following purposes:

  • Managing bookings and memberships
  • Communicating with you regarding services, events, and updates
  • Processing payments and donations
  • Ensuring security and safety within the centre
  • Complying with legal and regulatory obligations
4. Legal Basis for Processing Data

We process personal data based on:

  • Contractual necessity (e.g., bookings, memberships)
  • Legitimate interest (e.g., ensuring security, improving services)
  • Consent (e.g., marketing communications)
  • Legal obligations (e.g., safeguarding, tax regulations)
5. Data Sharing and Disclosure

We do not sell or rent your personal data. However, we may share data with:

  • Service providers (e.g., IT support, payment processors)
  • Law enforcement or regulatory bodies (if required by law)
  • Partner organisations (only with your consent)
6. Data Security

We implement appropriate security measures to protect your data from unauthorised access, loss, or misuse.

7. Data Retention

We retain personal data only for as long as necessary for the purposes outlined in this policy or as required by law.

8. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Rectify inaccurate or incomplete data
  • Request deletion of your data (subject to legal obligations)
  • Object to processing or request restrictions
  • Withdraw consent for marketing communications
  • Lodge a complaint with the Information Commissioner’s Office (ICO)
9. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Address: Worle Community Centre, Lawrence Road, Worle, Weston-super-Mare, BS22 6TS – United Kingdom
Call Us: 01934 910298
Mail Us: worlecommunity@outlook.com

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website and take effect immediately.

Last updated: [March 2025]

Privacy Policy